Dana Corporation Facility Earns Canada's Quality Award for Excellence

Sep 19, 2002

  Third Dana Operation to Earn Country's Highest Quality Honor in Two Years

    TOLEDO, Ohio, Sept. 19 /PRNewswire-FirstCall/ -- Dana Corporation
(NYSE: DCN) announced today that its Spicer Driveshaft Canada facility in
Magog, Quebec, Canada, received the National Quality Institute (NQI) Canada
Quality Award of Excellence.
    (Photo:  http://www.newscom.com/cgi-bin/prnh/19990903/DANA )
    Dana is the only company to have three operations receive the award in the
last two years.  Last year, Dana's Structural Solutions Division and its
Spicer Driveshaft facility in Thorold, Ontario, received the award.
    "It is a true honor to have one of our facilities earn Canada's highest
quality honor, but it is especially gratifying that this is Dana's third
Canadian national quality award in two years," said Joe Magliochetti, Dana
chairman and CEO.  "These awards illustrate the global commitment of our
people to quality and customer service and further reflect the continuing
benefit of the Dana Quality Leadership Process."
    The Magog facility was recognized for its efforts toward its overall
business system, which is driven by a successful team atmosphere with
initiatives focused on environmental improvements.  NQI examiners were also
impressed with the level of deployment in the facility's suggestion program,
with all employees having immediate access to idea submittal.  The program has
generated 3,260 ideas this year -- or 20 ideas per person -- with an 88.6
percent implementation rate.
    Established in 1988, the facility employs nearly 162 people and achieved
its ISO 14001 registration in seven months after program implementation.
    The award will be presented Oct. 22, 2002, at the annual Canada Award for
Excellence Gala Ceremony at the Metro Toronto Convention Center in Toronto.
    The National Quality Institute assists organizations in Canada to achieve
excellence through a strategic approach and application of quality and healthy
workplace principles, practices, and certification, as embodied in NQI
criteria.  Established in 1992, and supported by private sector organizations,
the National Quality Institute is a member-driven, independent, not-for-profit
    Dana Corporation is a global leader in the design, engineering, and
manufacture of value-added products and systems for automotive, commercial,
and off-highway vehicle manufacturers and their related aftermarkets. The
company employs approximately 70,000 people worldwide. Founded in 1904 and
based in Toledo, Ohio, Dana operates hundreds of technology, manufacturing,
and customer service facilities in 34 countries. The company reported sales of
$10.3 billion in 2001.

SOURCE Dana Corporation

Web Site: http://www.dana.com

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